Refund policy

Our policy is valid up to 30 days after receiving your merchandise. If more than 30 days have gone by since the receipt of your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be in mint condition. If item is found to be in less than mint condition, Outlaw 1845 will send back your item as it will be considered ineligible for a refund.

Outlaw 1845 will refund your purchase less a restocking fee of $15.00. Customer will also be responsible for shipping costs, unless return is due to a malfunction of our merchandise, in which case Outlaw 1845 will be responsible for shipping costs, and no restocking fee will be charged under this circumstance.

Due to the customization of some of our merchandise, please keep in mind that merchandise that is specifically created for you, i.e. initials, names, quotes, verses, logos, etc., these are ineligible for refunds or returns unless it is due to a mistake or malfunction on our behalf. Please take the time to verify your custom orders for accuracy. To ensure that the item is approved, we allow a wait period of 5 days to make sure everything in the draft appears correct, if there is no response, the order will be finalized to ensure the ten business days are as promised and there will be no eligibility for refunds if there is mistakes that were not approved. 

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.